crazy rich88Privacy Policy
This page describes what we collect when you use crazy rich88 and how we keep that data protected. We operate an online gaming and sportsbook platform available where local law permits. When you sign up on Android, access us via iOS Safari, or log in on desktop, you share information with us — your email, phone number, payment details, and account activity. We take that responsibility seriously and explain exactly how we handle it.
Our approach to privacy is straightforward: we collect only what we need to verify your identity, process your deposits and withdrawals, settle your bets, and provide customer support. We do not sell your data to third parties. We do not use your information for marketing outside crazy rich88 unless you opt in. We comply with data-protection laws in the jurisdictions where we operate, and we give you control over your account and the information you share with us.
If you have questions about how we use your data or want to exercise your rights, our support team responds in English and Indonesian. You can reach us through the contact options in the crazy rich88 app or on our website.
What we collect and why
When you create an account on crazy rich88, we ask for your full name, date of birth, email address, and phone number. We use these details to verify your identity and comply with anti-money-laundering rules. We also collect your residential address so we can confirm you are in a supported jurisdiction — we serve users in Indonesia and other regions where our services are legally available.
Once you deposit funds, we record your payment method. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we store a reference to that transaction so we can match deposits to your account and process refunds if needed. We do not store your full card number or bank credentials; payment processors handle that encryption. We also log your IP address and device type each time you log in, so we can detect unusual account activity and protect you from fraud.
KYC and account verification
We ask for a government ID and proof of address during account setup. These documents are encrypted and stored separately from your account profile. We use them only to verify your identity and comply with local regulations.
We track your betting and gaming activity — which sports you follow, which live-dealer tables you play, which slot games you prefer. This helps us understand how you use crazy rich88 and improve our service. We also record your account balance, withdrawal history, and any disputes you raise. If you contact our support team, we keep a record of that conversation so we can resolve your issue and refer back to it if needed.
Our platform uses cookies and similar tracking tools. These allow you to stay logged in, remember your preferences, and help us see how many users visit crazy rich88 and which pages they use most. We use Google Analytics to track site traffic; Google may set its own cookies on your device. You can disable cookies in your browser settings, though some features of crazy rich88 may not work as smoothly.
How long we keep your data
We keep your account information for as long as your account is active. If you close your account, we retain your data for seven years to comply with financial-crime regulations and to settle any outstanding disputes. After that period, we delete or anonymize your personal information unless we are required by law to keep it longer.
Your rights and our commitments
You have the right to access, correct, or delete your personal data. You can update your email, phone number, and address directly in your crazy rich88 account settings. If you want a copy of all the data we hold about you, or if you want us to delete your account entirely, contact our support team. We will respond within 14 days. Note that we cannot delete data we are required to keep for legal or financial reasons — for example, transaction records needed to settle bets or comply with anti-money-laundering rules.
We do not share your personal information with third parties except where necessary to provide our service. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, and our banking partners) receive only the information they need to process your transaction. Our customer-support platform may store chat logs. Our hosting provider, based outside Indonesia, may access your data to maintain our servers — we have a data-processing agreement in place to ensure they protect it. We may also share anonymized, aggregated data with analytics partners to understand trends in how users engage with crazy rich88.
We use industry-standard encryption (TLS/SSL) to protect data in transit. Your password is hashed and salted so we cannot see it. We conduct regular security audits and penetration tests. However, no system is completely secure — if you suspect unauthorized access to your crazy rich88 account, change your password immediately and contact support.
Our services are available only where local law permits. If you are accessing crazy rich88 from a jurisdiction where online gaming is prohibited, you are responsible for verifying that your use complies with your local laws. We reserve the right to suspend or close accounts that we believe are in breach of applicable regulations.
This privacy policy may change from time to time. We will notify you of material changes by email or by posting a notice on crazy rich88. Your continued use of the platform after such changes means you accept the updated policy. If you have any questions about this policy or how we handle your data, reach out to our support team — we respond in English and Indonesian and aim to resolve your inquiry within one business day.